1. General Provisions
Scope: These terms apply to all users
of the EventSphere platform, including customers who order event
management services.
Acceptance: By using the EventSphere
website and services, you agree to these Terms of Use. We reserve
the right to change the terms and notify users of updates. We
recommend that you periodically check the Terms of Use to
familiarize yourself with the current version in a timely manner.
Age Restriction: To place an order, the user must be at
least 18 years old.
2. Registration and Account Creation
Account Creation: To access the full range of EventSphere
services, users can register on the website by providing a valid
name and contact information. The user is responsible for the
safety and confidentiality of their account information.
Accuracy of Data: The user undertakes to provide accurate
and current data. EventSphere is not responsible for any possible
errors caused by incorrect information on the part of the user.
Data Confidentiality: All information provided will be
processed in accordance with the Privacy Policy.
3.
Provision of services and the event organization process
Initial consultation and planning: After the request on the
website, the EventSphere manager will contact the client to
discuss the details of the event and determine the list of
services.
Conclusion of the contract and agreement on the
terms: After discussing the terms and details, the client is
provided with a contract, which specifies all the terms, including
the cost, deadlines, responsibilities of the parties and specific
services.
Preparation and holding of the event: EventSphere
takes care of the coordination of all stages, including the
selection of the site, decor, technical support and selection of
partners for the successful holding of the event.
4.
Payment, prepayment and refund policy
Cost of services: The
cost is determined depending on the type and scale of the event
and is specified in the contract. The price includes agreed
services, such as equipment rental, contractors and other
expenses.
Prepayment: To confirm the order, an advance
payment is required, usually 30-50% of the total cost. The
remaining amount is paid after the end of the event, unless other
conditions are provided.
Refund Policy: Refunds of deposits
are possible depending on the time of cancellation notice:
30 days or more before the event: refund of deposit less
administrative costs.
Less than 30 days before the event:
refund amount is discussed individually taking into account the
costs incurred.
Force Majeure: In case of cancellation of
the event due to force majeure (e.g. weather conditions or
government bans), EventSphere will offer to reschedule the event
or refund the funds less the costs incurred.
5. Rights and
Obligations of the Parties
EventSphere's Liability: We
undertake to provide services in full and within the agreed time
frame. In case of unforeseen situations (force majeure,
cancellation by third-party suppliers), EventSphere will take all
measures to minimize the consequences.
Client's Obligations:
The Client undertakes to provide accurate information about the
event, pay for services within the agreed time frame and maintain
contact with the EventSphere manager to promptly resolve issues.
Compliance with professional ethics: The Client and
EventSphere undertake to comply with business ethics and maintain
a respectful attitude towards each other. In case of incorrect
behavior on the part of the Client, EventSphere reserves the right
to terminate the contract without refund of the advance
payment.
6. Event Changes
Rescheduling and
Modifications: If the client decides to change the date or
location of the event, they must notify EventSphere 30 days or
more before the event. The possibility of changing the terms is
subject to the availability of resources and the agreed plan.
Additional Services: Changes that require additional
services are negotiated separately and may require an additional
agreement to provide them.
7. Intellectual Property and
Copyright
Content and Materials: All materials created by
EventSphere as part of the event organization are the property of
EventSphere, including photos and videos. We may use them to
showcase our services in marketing materials if the client does
not object.
Confidentiality of Private Events: If the client
does not want the event materials to be used for promotional
purposes, they must notify EventSphere and we guarantee
confidentiality.
8. Changes to Terms of Use
EventSphere reserves the right to change these Terms of Use
at any time. An updated version will be posted on this page and
users will be notified of significant changes. We recommend that
you check the terms regularly to stay up to date.
9. Privacy Policy
EventSphere collects and processes
personal data of customers in accordance with the Privacy Policy.
By using the platform, you agree to this policy and its
provisions. If the Privacy Policy changes, users will be notified
and the updated version will be published on the site.
10. Dispute Resolution
Negotiations: In the event of
disputes, the parties undertake to first resolve them through
negotiations.
Applicable Law and Jurisdiction: These Terms
of Use are governed by the laws of the country in which
EventSphere is registered. If it is impossible to resolve the
dispute through negotiations, it shall be considered in court.