1. Data Collection
We may collect the following categories
of data about EventSphere users and customers:
Personal data: Name, contact details such as email address
and phone number, and other information you provide when
requesting a consultation or planning an event.
Event data:
Information related to the planned event, including the type of
event, date, location, expected number of guests, and design and
service preferences.
Technical data: IP address, device
type, browser version, browser language, pages visited on the
site, access times, and actions on the site. This data is
collected automatically using cookies and similar technologies to
improve the site and analyze user behavior.
Payment
information: We use third-party payment processors to process
transactions. These processors may collect data such as card
number and payment details. EventSphere does not store or process
payment data directly.
2. Use of data
The collected
data is used for the following purposes:
Communication with the client and event planning: Personal
data and event data are required to discuss details, create a
concept, plan and carry out the event, and to communicate with the
client at all stages of preparation.
Coordination and
execution of services: Data allows us to organize work with
partners, coordinate teams and ensure that all elements of the
event are completed on time.
Analysis and website
improvement: Technical data helps us analyze user behavior on the
website, identify problems and improve the interface and
functionality.
Marketing communications: With your consent,
we may use your email to send you information about new services,
special offers and promotions. You can unsubscribe from receiving
such messages at any time.
3. Transfer of data to third parties
EventSphere does
not transfer your data to third parties without your consent,
except in the following situations:
Service partners: In order to organize events, we may
transfer limited data to our partners (e.g. venues, equipment
rental, catering) who help us provide services. These partners are
required to maintain the confidentiality of the data and are not
allowed to use it for other purposes.
Payment processors: To
process payments, we engage third-party payment processors that
process payment data. EventSphere does not have access to bank
card data.
Legal requirements: We may disclose your data if
required to do so by law, in response to law enforcement requests,
or to protect the rights, safety, and property of EventSphere and
our customers.
4. Data protection
We take steps to
protect user data from unauthorized access, loss, modification, or
disclosure:
Data encryption: All data transmitted between users and our
site is protected using SSL encryption to prevent unauthorized
access.
Access control: Only authorized EventSphere
employees and partners who need this data to perform their duties
have access to personal data.
Regular security testing: We
regularly update security systems and conduct testing to ensure
that user data is up-to-date.
5. Cookies and similar
technologies
We use cookies and similar technologies to
improve the website, analyze user behavior and provide
personalized content.
Necessary cookies: These cookies provide basic website
functions, such as saving the user session, and are necessary for
the website to function correctly.
Analytical cookies: These
cookies help collect information about page traffic, visit time
and user behavior, which allows us to improve the website.
Marketing cookies: With your consent, we may use marketing
cookies to display relevant offers and news about our services.
You can manage cookie settings through your browser.
Disabling some types of cookies may limit the functionality of the
website.
6. Data retention
We only retain your data for
as long as necessary to provide the services and fulfil the
obligations. In most cases, the data is retained until all
activities and obligations are completed. The data may be deleted
at your request, unless this is contrary to law.
7. User rights
You have the following rights in
relation to your data:
Right of access: You may request information about what data
is stored about you and how it is used.
Right of
rectification: You may update or correct your personal data if it
is outdated or incorrect.
Right of erasure: You may request
that your data be deleted if it is no longer necessary to provide
the services or for other legal reasons.
Right to
restriction of processing: You may request that the processing of
your data be restricted in certain cases, such as when a request
for correction is being considered.
Right to opt-out of
marketing communications: You may opt-out of receiving marketing
communications at any time by using the unsubscribe link provided
in each communication.
To exercise your rights, please
contact us using the contact details provided below.
8. Changes to the Privacy Policy
EventSphere reserves
the right to change this Privacy Policy. The updated version will
be posted on this page and users will be notified of significant
changes. We encourage you to check the Privacy Policy regularly to
ensure you are familiar with the latest provisions.
9. Contact Information
If you have any questions,
comments or requests about our Privacy Policy or if you would like
to learn more about how we protect your data, please contact us